Administrative Assistant - Home Health

Provide administrative support to the Administrator and Director of Clinical Services. Maintain accurate client records required by State and Federal regulations for all clients.  This is a safety sensitive position.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answer phones and direct callers as necessary or requested
• Enter all Visits, Missed Visits, and Missed Shift reports into Billing and/or Employee software in a timely and efficient manner
  • Fax missed visit reports as necessary
  • Act as back-up for entering Private Duty notes – when directed by Management
• Fax/attach fax confirmations/scan/track:
  • Physician orders
    • Notify Clinical Director if signatures are not received within one week to remain in compliance
  • Plans of care (POC)
  • Face to Face sheets
  • Coordination of care to all providers once signatures obtained
  • D/C, transfers, and Internal discharges
    • Follow up as needed or required on all of the above (re-faxing, follow-up phone calls, etc.)
  • Other documents as necessary
• Stamp all originals with faxed stamp date and make copies
  • Place originals in corresponding boxes to be filed
• Ensure all filing is completed daily or as needed
• Create boxes for all closed charts and prepare boxes for archiving
• E-mail DDD Case Managers signed POCs in a timely and efficient manner
• Make copies of all necessary documents, mail them out to the client’s home, and track as necessary or required
  • 2 copies of each signed POC
  • 2 copies of each Individual Emergency Preparedness Plan
  • Other documents as necessary or required
• Run AHCCS verification reports twice per month on ALL clients, and place copies in binder
  • Email Business Manager once completed with results of this task
• Annually, schedule PAC meeting and take comprehensive minutes during meeting
• Work with Clinical Director as necessary or directed to schedule quarterly QAPI meeting
• Biannually, verify all physician licenses (March and September), and as necessary for all new physicians
  • Maintain accurate and complete tracking system and records for verifications
  • Notify the Clinical Director and Administrator immediately of any issues with license verification
• Annually, create consent packets for case managers to re-distribute to all patients
• Check fax machine at the end of each shift to ensure it’s cleared of all incoming faxes and that any documents left on the machine are distributed appropriately
• As directed by Management, or when all above work is completed, this position will also assist as needed with:
  • Scheduling applicant interviews and reference checks
  • Placing calls to nurses for any compliance issues or missing notes
  • Other duties as assigned
• Attend training sessions required by the company

Minimum Qualifications:

• High School Graduate or equivalent
• Five years previous clerical/administrative experience in healthcare field
• High degree of professionalism
• Ability to deal sensitively with confidential information
• Strong interpersonal communication skills
• Working knowledge of Microsoft Office Suite
• Must be at least 18 years of age
• Must be able to maintain a Class 1 Fingerprint Clearance Card

Company Benefits:

• Medical
• Dental
• Vision
• Short and Long Term Disability
• Basic Life Insurance/Accidental Death & Dismemberment

403B Retirement plan

• $ for $ up to 4%
• 3 year vesting

Employee Assistance Plan: Confidential/ Free of Charge

Continuing Education

• Provides assistance to those professional personnel who must meet certain requirements for licensure

Vacation- Generous accrual based on scheduled hours
Sick Leave- Based on scheduled hours
Holidays- Six paid holidays based on scheduled hours

Hacienda HealthCare is proud to be an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Location Details

1402 E South Mountain Ave Phoenix, AZ 85042