Customer Service Representative

Job Description
If you are a people person and you are looking for an entry level position or career change that provides opportunity, then put your personality and ambition to work with us! We are looking for individuals that have experience in customer service and work experience at our marketing events!

we have the perfect position for you! We are seeking for a proactive
Customer service representative
to join our dynamic team.

People and Culture
We provide a stable, equal opportunity platform for people to achieve
their full potential.

Customer Service and Order Processing:
Answer main corporate telephone line and route calls accordingly
Process and respond to incoming customer emails, faxes and telephone calls
Process and respond to Sales team regarding customer orders
Perform clerical work entering customer orders into Quick books
Process and review automated customer order entries
Review customer orders for accuracy
Create daily summary reports of customer orders
Produce customer invoices
Process customer credit claims for over/short/damaged deliveries
Internal Client Functions:

Interact with Sales team to manage customers, product quotes and service requirements
Interact with Production team to provide timely data transfer of customer orders
Interact with Transportation team to facilitate customer deliveries
Interact with Accounting team
Carry out additional tasks as assigned

Must have upbeat and positive demeanor with ability to focus on tasks
Must be highly detail oriented with good organization and time management skills
Strong communication, customer service and interpersonal skills
Ability to build rapport with customers
Quick books experience preferred
Microsoft Office Requirements

It’s time to put your skills to work for you, apply today.

Location Details

MORTON, IL 61550

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Customer Service Representative

Location: MORTON, IL

Employment Type: Full-Time

Salary: $30 - $ /per hour

Skill Level: Entry Level

Category: Customer Service, Healthcare, Hospitality