Ironwood Yoga Studios is hiring!

IRONWOOD YOGA STUDIO MANAGER

This is a description of what it will look like for a full-time position, during the interview process we will
discuss the scope of work as it pertains to starting part-time, with the intention of moving into full time
in 6 months to a year. If you prefer to stay part-time, we will plan on hiring support as needed.
Your friends and family describe you as personable, hard working, excellent with people, loves to keep
environment clean and organized, positive attitude, trustworthy, honest, focused, driven, visionary,
versatile, committed, has a sense of humor, 100(plus)% dependable and 100(plus)% reliable.

SALES
• Support Ironwood Yoga Studios (IYS) Owner in the development of programs & initiatives to create
and maintain monthly sales goals, new membership monthly goals, workshop/program enrollment
goals and studio revenue goals
• Schedule and execute client “meet and greet” goal-setting and sales meetings with all new
students
• Help to generate leads for studio classes, workshops, and trainings to increase revenue
• Create and implement a community action plan for fostering partnerships and sponsorships with
local businesses
• Help Owner develop and implement studio sales/promotions
• Responsible for continued revenue growth and profitability of the studio.
• Help Owner create and execute strategies that continuously bring new students into the studio.
• Help implement programs that turn new students into permanent clients.
• Running all reports related to client management
• Tracking all students memberships and new purchase.

CUSTOMER/MEMBERSHIP SERVICE
• Be responsive, listening, caring, and attentive to client and staff needs, answer email and calls
within 24 hours
• Be confident and able to guide students while remaining calm, friendly and poised
• Ensure the prompt entry and attentive maintenance of client records including the processing of
new memberships, freezes, and cancellations
• Cultivate and grow The Ironwood Yoga community through developing and managing contests,
challenges, parties, membership appreciation workshops, etc.

MARKETING/PROMOTIONS
• Manage and implement marketing calendar and materials including e-blast schedule, newsletters,
printed and online marketing collateral, social media outlets, and blog posts.
• Create and update the social media and email marketing calendars.
• Help to create IYS marketing materials for events/trainings and workshops.
• Assist owner in developing marketing ideas to create and deliver effective marketing collateral.

OPERATIONS/FACILITIES/MANAGEMENT
• Maintain a clean, friendly, vibrant, and energetic environment and encourage staff and teachers to
uphold the IYS standards of tidiness.
• Manage activities that ensure the physical studio space meets the high standards of excellence.
• Maintain the highest level of cleanliness, environment and functionality of all studio space.
• Ensure studio environment complies with the high standards of Ironwood Yoga Studios aesthetic.
• Manage cleaning of all Restorative props and towels
• Support workshop facilitators on the day of events, including: checking in participants, preparing
materials, purchasing/delivering food, and setup/breakdown
• Maintain updated records of all forms, procedures
• Maintain an appropriate level of studio supplies so that all provisions and amenities are available
for all clients and staff at all times
• Handle all email correspondence and fielding questions for current student/members and new
potential students
• Weekly meeting to prioritize tasks
• Complete admin tasks such as all Mindbody troubleshooting software issues, inventory, supply
ordering and purchasing, maintaining cash drawer, etc
• Attend and support quarterly team meetings
• Help to create, develop and manage IYS Karma Crew work-study program and participants
including: recruiting, hiring, and training volunteers

OTHER DETAILS
After a 90-Day Trial period and review, if all goes well, a 2-5 year commitment will be requested.
Schedule is TBD. I need both AM and PM times covered. Must be available evenings and weekends.
Depending on the other hire we can create a schedule that works for all or both of us. You must be
available to attend events/meetings as scheduled (various weeknight and weekend sessions).
Holidays: Currently the only day we are closed is Christmas Day. Must be available to work most major
Holidays - Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, New Year’s Day. If you
need a Holiday off with enough notice we can be flexible.

THESE ARE THE APPS, PLATFORMS, AND PROGRAMS WE USE.
You will either need to be familiar with most of these and easily able to learn the rest. Please let us
know on a scale from 1-10 (10 being the most) how familiar you are with each of these programs. Don’t
worry if you do not do not have all the skills listed yet.
Just be honest as I am looking at the whole picture and many aspects working together.
• MindBody
• Microsoft Office (Work, Excel, Powerpoint)
• Google Calendar & Docs
• Mindbody
• Dropbox
• Mailchimp
• Asana
• Evernote
• Wordpress Dashboard + Blog
• Divi Builder and basic HTML coding
• WP Engine

• Mac computer products
• Facebook and Instagram
• Later, Canva
• YouTube, Vimeo
• Loom
• Survey Monkey
• Adobe DC Pro
• Adobe Photoshop
• Powerpoint formatting
• Ability to work with owner, web designer, and
administrative assistant.

MUST HAVE THE FOLLOWING PERSONALITY TRAITS:
• You love to work hard and support entrepreneurs in building heart centered and creative business.
• You are very detail oriented
• You are have grit and can easily switch gears and environments, working from home, the calm
serene yoga studio and the “down and dirty” warehouse/shop
• You understand the importance of a brand, the value of aesthetic and keeping our space clean and
beautiful.
• You work on a MAC, have a laptop and the ability to work independently as well as at our studio
and shop.
• You love learning, adore technology and get excited about new ways of doing things.
• You have a can do attitude and know that everything is “figureoutable”. You aren’t bothered by
things you don’t quite understand and look at it as an opportunity to develop yourself.

You are highly self-directed and once you understand the big picture can easily work on your own,
but aren’t afraid to ask questions.
• You have a positive attitude and are drama free
• You like being told the vision of what is wanted, and then finding the solution to make it happen.
You are creative and follow through from start to finish exceeding expectations.
• You have great time-management skills and can easily juggle multiple projects and reach
deadlines on-time or early. You know how to prioritize and are fast and efficient.
• You are very quick and responsive and at the same time extremely thorough.
• You are meticulous, detailed and highly organized. You love finishing project ease-fully before
deadlines.
• You have the ability to anticipate needs and get things done before we even ask. You take initiative
and make our systems and processes function even better.
• You are excellent with clients and our customers making them feel at ease, taken care of and
manage their expectations.
• You see things that need to be done and don’t wait to be told.
• You are an excellent communicator both verbal and written
• You can switch between tasks and projects (between both our companies) with ease.
• You are looking for 5 year + position and would be excited to be part of two fast growing companies
whose mission is to create a unique and diverse community centered around wellbeing and
creativity. You LOVE the idea of being a huge part of why our companies grow to their fullest
potential.
• You understand the importance of brand and work to help build it.

THIS POSITION IS NOT FOR YOU IF:
• You are looking for a short term position
• You love people, but technology scares you.
• You are more creative than organized
• You don’t have a well working laptop or computer with high speed Internet
• You have a hard time staying motivated and working on your own.
• You don’t like fast-paced, multi-faceted positions and switching between tasks, projects and
companies is difficult for you.

COMPENSATION
• TBD based on experience and skill level. We will discuss in the first interview

OTHER COOL STUFF ABOUT WORKING WITH US.
• You get to hang out at Ironwood. One of the coolest places in town.
• Your office will basically be a yoga studio/art gallery/creative space
• You’ll have lots of flexibility in your schedule
• You’ll get to be a part of an incredible community
• Free yoga membership (benefit value - $1,100)
• Free yoga membership for one family member (benefit value - $1,100)
• Free IYS-led workshops, series, programs, and weekend teacher trainings (benefit value $20-$300
per workshop/program and $300-$400 per weekend training)
• Free membership to Costco
• 30% off retail items