Reservations Sales Agent
Position Summary:
Inbound Reservations Sales Agents assist our valued guests with booking new lodging, tour and activity reservations. They also handle general customer inquiries and provide extraordinary, world-class service! Successful agents excel at building rapport, they are knowledgeable about our destinations, and generate excitement for visiting our breath-taking properties!
Qualifications:
- Have a strong sales aptitude with ability to up-sell, cross-sell and overcome objections
- Have excellent problem solving, complaint resolution and negotiation skills
- Have effective communication skills
- Are passionate about delivering quality service and making a difference in the guest experience
- Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
- Can learn quickly and adapt to change in a fast-paced, high performance driven culture
- Demonstrate exceptional habits of dependability and attendance
- Possess strong computer skills; Microsoft Outlook and internet browser proficient
- Have high school diploma or GED equivalent
- Are flexible to work between the hours of 7am-7pm, Mon-Sun
- Previous hospitality experience providing sales or customer service in a call center environment is preferred but not required.
- This is a seasonal position lasting thru mid/late September with the ability to stay on board after September (based on performance)
- Pay is $11.25 base with the ability to make up to $14.50 per hour with the incentive program
Location Details
2850 E. Camelback Road STE 240 Phoenix, AZ 85016
View Company Profile
Reservations Sales Agent
Location:
Phoenix, AZ
Employment Type: Seasonal
Salary:
$$11.25 -
$$14.50 /per hour
Skill Level: Entry Level
Category:
Customer Service, Hospitality, Sales