Fraud Representative (Part Time)

Discover. A more rewarding way to work.

At Discover Financial Services, you'll find yourself in the company of some of the industry's smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.

Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity.

Job Description:

Processing late and trailing transactions on fraud status accounts, charge verification, processing quick closes and processing zero fraud loss cases. This position will lead to a full time job opportunity in about 1 year which will also include a raise at that time.

Skills:

Communication Skills – must be able to speak clearly and use a customer friendly tone.
Interpersonal skills – must be able to relate to co-workers and manager, building a good rapport.
Accountability – ensure compliance with Fraud Operations policies and procedures, completing assigned workload
Flexibility and Adaptability – must be able to adapt to changing business needs.
Achievement / Results Oriented – must be able to meet business goals outlined for the position.
Analytical Thinking – must be able to decision late transitions are fraudulent or the actual customers. 
Customer Service Orientation – must possess a customer focus mindset.

Location Details

2402 W Beardsley Rd Phoenix, AZ 85027