Specialty Sales Rep, DRC

Launch your career at Liberty Mutual - A Fortune 100 Company!

Professionally handles incoming calls and internal warm transfers to sell Personal auto, home, and specialty lines on behalf of field sales. Handles Direct Response channel overflow calls. Sells and Services Flood and Wind policies. Utilizes in-depth product knowledge to fulfill customer’s needs. Utilizes selling techniques to appropriately overcome objections to achieve sales targets. Conducts first line underwriting risk evaluation in accordance with established rules & guidelines.

Responsibilities:

Primary responsibility is to provide cross channel sales support for the field sales channel to focus on the customer’s needs while appropriately rewarding the channel/representative assigned to the customer
Uses knowledge and selling techniques to build value in the product tailored to the customer, overcome objections and solve prospect or policyholder concerns to convert leads into sales
Advises prospects and policyholders on coverage limits and regulations
Develops quotes and submits applications
Cross sells for additional lines of insurance.
Quotes and sells all Property & Casualty lines of insurance; including complex lines other agents are unable to support
Strong understanding of all Personal Insurance departments and operations
Point-of-reference for technical/procedural information for Sales and Service personnel Acts as a liaison between company departments to resolve customer inquiries and complaints
Responsible for satisfying ongoing continuing education (C.E.) requirements in order to maintain necessary P&C license
Ability to perform in varying work environments serving various roles

Unlicensed Professional Training Class Start Date: May 15, 2017

Licensed Professional Training Start Date: May 28, 2017

The paid training is Monday-Friday between 9:00 am - 5:30 pm for 6 to 8 weeks. After training is completed, shifts will fall between 8:00 am -8:30 pm. One weekend day (Saturday or Sunday) will be required every other week with an alternate day off mid-week.