LEASING CONSULTANT - HANOVER/ODENTON, MD

FUNCTION: Handle all leasing, marketing, sales, customer service and administrative

REPORTS TO: General Manager

RESPONSIBILITIES (including, but not limited to):

Marketing / Sales / Leasing / Customer Service

• Handle sales, outreach, prospecting and lead generation with a focus on converting
• leads into sales.
• Conduct marketing surveys and weekly traffic reports. Make recommendations based
• on analysis of reports.
• Handle marketing outreach to include interacting with neighborhood groups and
• community organizations.
• Greet prospective residents and show apartments.
• Assist in the preparation of newsletters, market surveys and resident activities. Attend
• all assigned resident activities.
• Partners with General Manager and service team to ensure community appearance
• meets company standards and demonstrates curb appeal.
• Monitors trends to prepare for future occupancy needs.
• Understands and complies with federal, state and local fair housing laws as well as
• landlord tenant laws.
• Effectively embodies the Novus Residences brand at all times.
• Represents Novus in a professional manner at all times.
• Maintains a professional appearance and attitude when dealing with both current and
• prospective residents, coworkers, vendors and the public.

Administrative / Operations

• Process applications and lease renewals.
• Enter guest cards and traffic information.
• Assist new residents during the move-in process.
• Work with the maintenance department to handle apartment turnovers, move-ins and
• move-outs, and work order requests.
• Handle administrative functions to include clerical and reception responsibilities.
• Maintain effective internal controls over operational activities in compliance with best
• practice policies and guidelines.
• Assist in bookkeeping responsibilities, not limited to posting rent payments, collection
• efforts for current and past residents, adjustments to ledgers.
• Assist residents with any community concerns.

PERFORM OTHER DUTIES AS ASSIGNED.

QUALIFICATIONS:

• Must be able to work any shift Sunday – Saturday.
• Minimum of 2 years previous experience in leasing, sales and/or customer service
• (preferably at a luxury class A apartment community, lease-up or in a high end
• retail/sales position).
• High school diploma or equivalent certification.
• Ability to develop rapport.
• Ability to complete tasks.
• Attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Windows, Microsoft Office, Google Chrome, Yardi and Rent cafe.

Location Details

315 Nevada Avenue Odenton, MD 21113