FUNCTION:  Perform all routine and preventative maintenance in order to maintain the physical integrity of the property.       


 REPORTS TO:           General Manager and Community Service Director    


 RESPONSIBILITIES:     (including, but not limited to)


 Maintenance/Customer Service


  • Effectively handle resident service requests, correcting the situation within 24 hours when possible.  Ensure that all make-ready repairs and services are completed correctly and on schedule.
  • Maintain awareness of the physical condition of the property and immediately correct unsafe conditions.
  • Maintain accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
  • Must be knowledgeable of inventory levels of spare parts and supplies and inform supervisor of shortages.
  • Maintain effective internal control over operational activities in compliance with best practice policy and guidelines.






  • Constant need (66% to 100% of the time) to be on feet.  
  • Have constant need (66% to 100% of the time) to perform the following physical activities:


Bend/Stoop/Squat: Perform routine maintenance/repairs, pick up tools and needed equipment.


 Climb Stairs: Service requests, make-ready needs for 2nd and 3rd floor apartments.


Push or Pull: Move equipment, appliances, open and close doors, etc. 

Reach Above Shoulder: Perform routine maintenance/repairs, stock & remove equipment, parts, etc.




Climb Ladders: Perform routine maintenance/repairs.




Grasp/Grip/Turning: Handle tools & equipment, perform routine maintenance/repairs.




Finger Dexterity: Handle tools and equipment, perform routine maintenance/repairs.




Writing: Inventory maintenance, requisition requests, required maintenance reports. 


  • Lifting/Carrying (supplies, replacement parts, ladders, etc.):




            Over 150 lbs.: Rare need (less than 1% of the time)




            75 lbs. – 150 lbs.: Occasional need (1% to 33% of the time)




            25 lbs. – 75 lbs.: Frequent need (33% to 66% of the time)




            1 – 25 lbs.: Constant need (66% to 100% of the time)




NOTE:  Lifting and carrying of weights exceeding 50 lbs. is to be accomplished with assistance


from one or more persons.  Examples of heaviest items lifted include washer/dryers,


refrigerators, A/C units, abandoned sofas, etc. 





  • Previous experience in plumbing, electrical, HVAC, carpentry and locksmithing.
  • HVAC Type I and II EPA Certification required (Universal certification preferred)
  • Top notch customer service skills.
  • Ability to complete tasks efficiently with minimal assistance
  • Attention to detail.
  • Excellent written and verbal communication skills.
  • Must be available on an as-needed basis for after hour on-call emergency services.
  • Minimum of 2 years residential property management experience preferred
  • High school diploma or equivalent certification required
  • Proficiency with Windows, Microsoft Office and email
  • EPA certification required
  • Perform other duties as assigned.






Location Details

315 Nevada Avenue Odenton, MD 21113

NOVUS Residences Management View Company Profile


Location: Odenton, MD

Employment Type: Full-Time

Salary: $$20 - $$22 /per hour

Skill Level: Mid-Senior Level

Category: Real Estate