Universal Background Screening is hiring!

Quality Assurance/Compliance Specialist

Job Description

The Quality Assurance/Compliance Specialist position ensures efficiency and accuracy when matching document results to the results entered in the system. The goal of the Quality Assurance department is to achieve a zero error rate on all reports submitted to our clients. This position works with our court research department to ensure that all searches are done correctly and all criminal hits are entered correctly according to all Federal and State Laws.

This position handles time sensitive information and must pay close attention to detail in order to catch missing or unclear information. In addition, this position requires technical knowledge of numerous software programs used in the investigation and creation of reports.

Skills & Responsibilities

Skills/ Requirements

Paralegal Certificate/Degree or experience
High School Diploma or Equivalent
2 years experience in a customer service, data entry or quality assurance role
Demonstrated ability to work within the bounds of department policies and procedures
Demonstrated ability to gather and assess information in a fast paced environment
Must possess accurate typing skills with basic knowledge of windows-based computer applications
Ability to focus and achieve production goals independently and with a group
Understands the value of reasonable judgment while seeking advice when needed
Pays particular attention to missing or unclear data
Takes pride in the quality of one-s work
Knowledge of background checks, pre-employment screening and/or human resources would be a plus
Knowledge of court processes and court terminology would be a plus

Salary Details

We offer a comprehensive benefits package following 90 days of employment including but not limited to medical, dental, vision, and life. We also offer 401k plans and a PTO program.