Office Assistant/Customer Service Representative

Job Description

Blue Sky Pest Control, a leading service provider in the Phoenix Metro area, is looking to hire a Full-time Office Assistant/Customer Service Representative in the East Valley. Blue Sky is well known for the high quality service we deliver. We have won the Angie's List Super Service Award in each of the last several years. We are also the only Pest Control Company to be endorsed by Rosie On The House. We make Service and Customer Satisfaction our priority and the result is steady growth every year.

To maintain our high standard of excellent service we hire only the best employees. We are looking for individuals of high character with strong work ethics. If you are looking for a long term career with a strong, growing energetic company, this may be the opportunity for you.

Our Office Assistant/Customer Service Representative keeps our offices running smoothly and plays an essential role in keeping Blue Sky customers happy. Duties include fielding customer phone calls and providing exceptional service to each customer, scheduling service routes, dispatching and communicating with technicians, tracking key business statistics and data and collecting past-due receivables. If you have a positive attitude, good communication, organizational skills, basic computer experience and the ability to learn new software applications quickly, we need you!

We offer full benefits, competitive wages and professional development through continuous training. If you meet the requirements listed below and can perform the duties described, please submit your resume for us to review. Visit us at www.blueskypest.com to learn more about us!

Job Description

Dedicate time and attention to assisting customers using proper phone etiquette to effectively solve problems, answer questions and ensure that the customer feels his or her needs have been met or exceeded.
Able to problem solve and communicate effectively with customers, office staff and service managers.
Fast-pace environment and organized.
Highly dependable, responsible, self-starter able to work well independently and a strong work ethic.
Ability to prioritize and handle multiple task and projects concurrently.
Ensure all work is performed in conjunction with established policies and procedures to provide consistent and quality service to each customer.
Work with other office staff members to ensure that documentation and customer information is entered and tracked properly.

Skills & Responsibilities

Requirements

Legally eligible to work in the United States.
Agree to and pass a pre-employment background and drug test and agree to ongoing random drug testing.
High school diploma or equivalent.
Comfortable working with computers, emailing and able to type at least 40 wpm.

Salary Details

Comprehensive Benefits

$11-$15 per hour

We value and reward employees with the following comprehensive and generous benefits
package:

Competitive compensation
Comprehensive medical and dental coverage
Matched retirement savings program
Paid in-house training and development
Paid holidays, and vacation
Professional development and licensing opportunities
Open dialogue between employees and management

When you become a Blue Sky Pest Control employee, we will provide you with all the training you need to become an excellent Office Assistant/Customer Service Representative, and all of the tools you need to get the job done right. If you’re looking to move up in the company, we encourage that. In fact, most of our promotions are from within.