Verification Specialist

We are currently looking for motivated individuals to join our team of Verification Specialists. Calls are made to employers, schools and job applicants, for the purpose of verifying applicable skills and experience.

Skills / Requirements

The ideal candidate will have at least one year experience in a high volume Call Center and the following skills:

• Understanding of general computer skills, including Microsoft Outlook and web applications

• Excellent verbal and written communication skills

• Detail and Goal Oriented

• Works well independently

• Ability to multi-task and manage daily assignments

• Team motivated and able to work well with others

• Experience with researching business information on the web

• High School Diploma/Equivalent

Prior Verification Experience is a plus and the following skills would be useful for candidates applying:

• Experience with working with sensitive data

• Prior customer service or call center experience

• Reverse address/telephone tracking

Responsibilities:

• Manage inbound/outbound calls for Employment, Education, Reference and Licensing Verification's.

• Maintain effective record keeping for all calls handled. Ensure all verification's sent out are followed up upon in a timely manner.

• Quality assurance and data review of information obtained for verification's.

• Communicate effectively and efficiently to all parties involved in obtaining verification information.