Insurance Agency Manager

The Besse Agency is looking to expand our team with an extraordinary individual who is both excellent with customer service and eager to learn about insurance to the point that they can discuss tough subjects before they become tough uncovered claims. 

Our office is fast paced, high energy and extremely goal focused. 

I am looking for an individual to come in and take the bull by the horns. The base salary is $30,000 additional to commissions, bonuses and random rewards for general awesomeness. Benefits are customizable to the needs of the team member. 

Job Duties Include (but aren't limited to):

• Service & develop relationships with existing clients in all aspect and assist with new clients
• General office duties including maintaining accurate and descriptive account of all customer interactions
• Good communication skills, proper grammar, and neat handwriting
• Review and process policy changes, reinstatements, cancellations, renewals, certificates of insurance, billing inquiries, and miscellaneous correspondence
• Meet the product requirements and goals assigned by the Agent
• Answer calls and emails throughout the day
• Engage in continued training and education

What We're Looking For:

• At least 1 year prior customer service experience
• A positive, energetic & confident attitude
• Reliable, honest individual looking to settle into a long-term position
• Reliable transportation to and from work
• Office Experience
• Proficient in Microsoft Office and general computer skills
• Ability to multi-task, research and identify timely solutions to customer needs
• Great organizational and problem solving skills, with close attention to detail
• An engaging person who is caring and can communicate well with our clients in person, over the phone, and via email
• A team player with the ability to accept feedback when offered and work well with others

Location Details

Scottsdale, AZ 85254