Localwork.com

Community Specialist

Marketing / Sales / Leasing / Customer Service:

  • Handle sales, outreach, prospecting and lead generation with a focus on converting leads into sales.  Conduct marketing surveys and weekly traffic reports. 
  • Make recommendations based on analysis of reports. 
  • Handle marketing outreach to include interacting with neighborhood groups and community organizations. 
  • Greet prospective residents and show apartments. 
  • Assist in the preparation of newsletters, market surveys and resident activities. 
  • Attend all assigned resident activities. 
  • Partners with General Manager and service team to ensure community appearance meets company standards and demonstrates curb appeal. 
  • Monitors trends to prepare for future occupancy needs. 
  • Understands and complies with federal, state and local fair housing laws as well as landlord tenant laws. 
  • Effectively embodies the Novus Residences brand at all times. 
  • Represents Novus in a professional manner at all times. 
  • Maintains a professional appearance and attitude when dealing with both current and prospective residents, coworkers, vendors and the public.
     
    Administrative / Operations 
  • Process applications and lease renewals.   
  • Enter guest cards and traffic information. 
  • Assist new residents during the move-in process. 
  • Work with the maintenance department to handle apartment turnovers, move-ins and moveouts, and work order requests. 
  • Handle administrative functions to include clerical and reception responsibilities. 
  • Maintain effective internal controls over operational activities in compliance with best practice policies and guidelines. 
  • Assist in bookkeeping responsibilities, not limited to posting rent payments, collection efforts for current and past residents, adjustments to ledgers. 
Assist residents with any community concerns.
 
PERFORM OTHER DUTIES AS ASSIGNED.
  
 
 
 
 
 
QUALIFICATIONS: 
 
Must be able to work any shift Sunday-Saturday. 
  • High school diploma or equivalent certification. 
  • Ability to develop rapport. 
  • Ability to complete tasks. 
  • Attention to detail. 
  • Excellent written and verbal communication skills. 
  • Proficiency with Windows, Microsoft Office, and Google Chrome.

Location Details

2424 Pennsylvania Avenue N.W. Washington, DC 200037

NOVUS Residences Management View Company Profile

Community Specialist

Location: Washington, DC

Employment Type: Full-Time

Salary: $18.00 - $19.00 /per hour

Skill Level: Entry Level

Category: Administrative, Customer Service, Sales