Retail Supervisor

Job Description

We have an exciting opportunity for a dynamic, energetic, enthusiastic and customer service oriented leader to manage our upcoming new retail store Fashionista for a Cause in downtown Phoenix.  Join this amazing organization and support the promotion of economic independence for disadvantaged women.

A successful leader for this position will be self-motivated, drive bottom line results and directly contribute to the organizations growth and success. This leader will enjoy new challenges and opportunities on a daily basis and with success, enjoy independence and freedom to manage the store.

Essential Duties and Responsibilities:

1. Management – Individual will monitor all boutique operations that include:
   • Opening and closing the store on days of operation
   • Recording and maintaining daily income reports
   • Ability to effectively oversee all functions of the store, including personnel, merchandising and store profits
2. Merchandising – Responsible to maintain the upkeep of the boutique floor so that it is presentable for customers to shop
   • Manage any floor sets, mannequin sets and more
   • Coordinate and monitor the flow of merchandise and identify the trends in the shop-ability of the clothes
3. Donation Management – Works with staff and volunteers to manage donations. Organizes individual donor in-takes as they arrive from Dress for Success Phoenix or individual donors.
   • Coordinate and manage corporate and individual suit drives
   • Ensures donation sorting, steaming and placement onto the boutique floor is managed and is maintained
4. Database and Records Management – maintains up-to-date records of all transactions and donations received
   • Maintain in-kind donations, ensuring timely thank you letters to donors on a bi-weekly basis
5. Special event management – Organizing activities that generate store traffic and visibility
   • Establishing consistent events that promote the store to the community
   • Creating campaigns that market the service the boutique offers

Skills & Responsibilities

1. Has at least 5+ years in retail supervisor/management experience
2. Ability to work 25-30 hours per week
3. Proficiency in Microsoft Office
4. Strong professional presence and exceptional organizational skills
5. Ability and desire to work without close supervision
6. Willingness to go the extra mile – high level of customer service a must
7. Ability to develop, direct and ensure store volunteers have the same level of high customer service
8. Ability to lift 25+ pound 

Bonus Qualities:

1. Bilingual a plus
2. Nonprofit experience

Salary Details

This position does not include benefits. 

Location Details

1008 East Buckeye Road, Suite 115 Phoenix, AZ 85034