Supervisor, Claims Resolution

Job Description

Req. #27459BR

Responsible for the management and effective operation of the Claims Resolution Department/Team within the Homebuyers Protection division. Effectively coach, develop and monitor the claims resolution staff along with assisting homeowners resolve their claims.

Skills & Responsibilities

- High School Diploma required (College Degree preferred)

- Minimum of 2-4 years experience in a call center environment and/or prior experience supervising multiple employees

- Oral, written and analytical skills at the leadership level

- Ability to multitask in order to meet critical deadlines

- Ability to understand and execute policy and procedures

- Successfully communicates ideas and recommendations to all levels within the department using tact, common courtesy, persuasion, and discretion to achieve objectives

- Demonstrated successful track record of participation in completion of projects, both short term and longer term.

- Emerging leader skills.

- Demonstrated success of establishing, and maintaining effective working relationships at the work group level

- Fluent bilingual Spanish A plus

Salary Details

Many great benefits for working with such a large company! Salary discussed later in application process.

Location Details

I-17/101 Phoenix, AZ 85027