Inbound Verification/Data Entry Specialist

Job Description

We are looking to immediately fill our Inbound Verification/Data Entry Specialist positions with motivated individuals! Inbound calls are received to verify information reported by applicants on their job applications/resumes.

Responsibilities:
•   Manage inbound calls for Employment, Education, Reference and Licensing Verifications.
•   Maintain effective record keeping for all calls handled. Ensure all verifications sent out are followed up upon in a timely manner.
•   Data entry of information verified over the phone (ie. employment dates, graduation date, degree achieved, etc.)
•   Quality assurance and data review of information obtained for verifications.•
•   Communicate effectively and efficiently to all parties involved in obtaining verification information.
•   Guarantee daily, weekly and monthly goals are met.

Skills & Responsibilities

The ideal candidate will have experience in a high volume Call Center and the following skills:
• Understanding of general computer skills, including Microsoft Outlook and web applications
• Excellent verbal and written communication skills
• Detail and Goal Oriented
• Works well independently
• Ability to multi-task and manage daily assignments
• Team motivated and able to work well with others
• Experience with researching business information on the web
• High School Diploma/Equivalent

Prior Verification Experience is a plus and the following skills would be useful for candidates applying:

• Experience with working with sensitive data
• Prior customer service or call center experience
• Reverse address/telephone tracking

Salary Details

We are looking to fill our Inbound Verification/Data Entry Specialist positions immediately. This position's starting hourly pay is $10.00/hr. We are looking to fill our available positions for the following hours: 7:30am to 4:00pm; 8:00am to 4:30pm; 8:30am to 5:00pm.

We offer a comprehensive benefits package that includes but is not limited to: medical, dental, vision, and life insurance. We also offer a 401k and PTO program for employees.