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Administrative Customer Service Representative

Job Description

Blue Sky Pest Control is a leading pest control service provider in the Phoenix Metro area. We have been rapidly growing for several years due to our commitment to excellent service that exceeds others expectations, provided in a caring way. We are able to provide this level of excellence by assembling and maintaining a team of exceptionally high character, bright, talented and driven people.

We are now looking for a dynamic, organized, independent self-starter to join our team as a Customer Service Representative.

Our Customer Service Representative will provide outstanding service, acting as the primary point of contact for our customers regarding our products and services. Team members will provide callers with thorough service that builds relationships, resolves issues and increases overall trust and satisfaction in Blue Sky Pest Control’s services.

Job Responsibilities
• Professionally handle high volume incoming customer inquiries regarding products and services.
• Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customer where applicable regarding new or additional products and services.
• Resolve customer issues accurately and efficiently including billing inquires, customer complaints and technical support issues associated with their products or services.
• Respond to email inquiries accurately and effectively.
• Meet or exceed Blue Sky’s performance metrics.

Skills & Responsibilities

• 2+ years of experience in customer service, ideally in the Service industry, is preferred but not required
• Strong detail orientation and excellent verbal and written communication.
• Demonstrated passion for excellence with respect to treating and caring for customers.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Team-player.

Salary Details

We value and reward employees with the following comprehensive and generous benefits
package:

  • Competitive compensation
  • Comprehensive medical and dental coverage
  • Matched retirement savings program
  • Paid vacation
  • Open dialogue between employees and management

Location Details

1936 West Rawhide Avenue Gilbert, AZ 85233

Blue Sky Pest Control View Company Profile

Administrative Customer Service Representative

Location: Gilbert, AZ

Employment Type: Full-Time

Salary: $11 - $15 /per hour

Skill Level: Entry Level

Category: Administrative, Customer Service