The Case Manager I will provide ongoing case management services to Department of Child Safety (DCS) clients, families and/or children with intense needs.  Perform out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with children and families and adult clinical teams.  Performs duties out in the community and expected to provide transportation, when necessary, to children/youth/clients and coordinate transportation services, as appropriate.

Relevant Work Experience:

• Must possess the skills necessary for the successful facilitation of a Child and Family Team/Adult Clinical Team, i.e. reframing, active listening, and modeling pro social behavior.
• Experience with behavioral health and integrated health to include coordinating services for behavioral health and coordination of care with physical health care providers, as appropriate.
• Ability to recognize child, family, client strengths and to state strengths in functional terms.
• Working knowledge of all ADHS Practice Protocols for serving children and families and adults in a clinical team setting.
• Knowledge of primary child/adolescent psychiatric disorders as described in the ICD 9 and DSM IV.
• Ability to work comfortably in a clinical team setting with the family/client’s home and community.
• Familiarity with P.M. Section 5.1 Notice Requirements and Appeal Process for Title XIX and Title XXI Eligible persons; and P.M. Section 5.2 Member Complaints.
• Knowledge of techniques and approaches to identify the child’s/family’s, adult’s underlying, unmet needs and can differentiate needs from services.
• Knowledge of T/RBHAs barrier resolution process.
• Familiarity with RBHA specific processes for P.M. Section 3.17. Transition of Persons and Practice Protocol on Transitioning to Adult Services.
• Organizational abilities to maintain communication, coordination, and connections with all Child and Family Team/Clinical Team participants.
• Demonstrated experience using the following skills: - Group facilitation - Organization and follow-through - Monitoring the delivery of services identified in client ISP to ensure   integrity and effectiveness of the ISP - Documenting into the medical record in accordance with contractual   medical record standards - Recognizing and seeking clinical consultation when clinically   appropriate - Developing and supporting the implementation of crisis and safety   plans as clinically indicated - Taking into account the cultural preferences of the child/family/client
• Ability to be credentialed and privileged at a minimum of BHT level for clinical liaison is preferred.
• Bilingual in Spanish preferred.
• Experience with medical social work preferred.

Bachelor’s Degree in a behavioral health related field.