Verification Specialist
Job Description
We are currently looking for motivated individuals to join our team of Verification Specialists. Calls are made to employers, schools and job applicants, for the purpose of verifying applicable skills and experience.
Responsibilities:
• Manage inbound/outbound calls for Employment, Education, Reference and Licensing Verifications.
• Maintain effective record keeping for all calls handled. Ensure all verifications sent out are followed up upon in a timely manner.
• Quality assurance and data review of information obtained for verifications.
• Communicate effectively and efficiently to all parties involved in obtaining verification information.
• Guarantee daily, weekly and monthly goals are met.
Skills & Responsibilities
Skills / Requirements
The ideal candidate will have at least one year experience in a high volume Call Center and the following skills:
• Understanding of general computer skills, including Microsoft Outlook and web applications
• Excellent verbal and written communication skills
• Detail and Goal Oriented
• Works well independently
• Ability to multi-task and manage daily assignments
• Team motivated and able to work well with others
• Experience with researching business information on the web
• High School Diploma/Equivalent
Prior Verification Experience is a plus and the following skills would be useful for candidates applying:
• Experience with working with sensitive data
• Prior customer service or call center experience
• Reverse address/telephone tracking
Salary Details
We offer a comprehensive benefits package that includes but is not limited to: medical, dental, vision, and life insurance. We also offer an employee funded 401k and Paid Time Off.
Location Details
7720 North 16th Street, Suite 200 Phoenix, AZ 85020
